Across your first three deposits
Responsible Gaming
Vincispin Casino operates under a licence issued by the Curaçao Gaming Authority, licence number OGL/2024/1126/0521, held by operator Terdersoft B.V. Game outcomes are independently audited by eCOGRA.
Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment, and the outcome of each game is determined by chance or by the rules of that game. Previous results do not predict future results. A winning streak does not mean that another win is due, and a loss does not make a win more likely.
Before you play, decide how much time and money you are comfortable spending. Only use money that you can afford to lose after essential expenses have been paid. Never use rent, mortgage payments, household bills, loan repayments, savings needed for important commitments or money intended for other people. If gambling begins to affect your financial security, relationships, work or wellbeing, stop playing and consider seeking support.
Practical habits for safer gambling
- Set a spending limit before you begin and do not increase it while playing.
- Set a time limit and take regular breaks away from the screen.
- Keep gambling separate from essential household spending.
- Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
- Do not chase losses by increasing stakes or continuing to play after your planned session ends.
- Do not borrow money or sell possessions to fund gambling.
- Keep a record of deposits, withdrawals, wins and losses so you have a clear view of your activity.
- Treat any winnings as part of the gambling experience, not as regular income.
- Talk openly with someone you trust if gambling is becoming difficult to control.
It can also help to avoid gambling alone when you are concerned about your habits. Let a trusted person know about the limits you have chosen and ask them to support you in keeping to those limits. A short break can provide useful perspective and make it easier to decide whether gambling remains enjoyable and affordable.
Recognising signs of gambling harm
Gambling harm can develop gradually and may not always be easy to recognise. A problem is not measured only by the amount of money lost. Gambling may be harmful when it causes worry, conflict, secrecy, financial pressure, loss of control or changes in your normal behaviour.
Possible warning signs
- Spending more time or money gambling than you planned.
- Trying to win back money after a loss or feeling unable to stop.
- Increasing your bets or deposits to achieve the same excitement.
- Feeling restless, irritable or anxious when you are not gambling.
- Hiding gambling activity, losses or transactions from family and friends.
- Borrowing money, using credit or missing bills because of gambling.
- Thinking about gambling during work, study, family time or other activities.
- Losing interest in hobbies, social activities or responsibilities.
- Arguing with people close to you about gambling.
- Feeling guilty, hopeless or distressed because of your gambling.
- Using gambling to escape stress, sadness, loneliness or other difficult feelings.
Experiencing one or more of these signs does not mean you have to deal with the issue alone. Consider stopping play, using available account restrictions and speaking with a qualified gambling support service. If gambling is affecting another person in your household, your concerns are also important and support may be available for you.
If you feel overwhelmed, unsafe or at risk of harming yourself or someone else, seek urgent help through appropriate emergency or crisis services in Australia. Gambling support services can also help you plan practical steps, even if you are not ready to stop permanently.
Tools and account controls
Vincispin Casino may provide responsible gaming controls that allow you to manage your activity. Depending on the options available on your account, these controls may include deposit limits, wagering or loss limits, session reminders, time-out periods, cooling-off periods and self-exclusion. Available features, conditions and processing requirements may vary, so review the information shown in your account or contact the relevant support team through the available website channels.
Choosing a limit
A limit should be chosen before gambling and should reflect your personal circumstances. Consider your income, regular expenses, debts, savings goals and other responsibilities. A limit is not a target or an amount you need to spend. It is a boundary designed to help you stay within an amount that you can afford.
- Decide whether you need a deposit, spending, loss or time limit.
- Choose an amount and period that are affordable and realistic.
- Review the setting carefully before confirming it.
- Do not treat a limit as permission to continue playing after you feel uncomfortable.
- If you need a stronger restriction, consider a time-out or self-exclusion rather than simply changing a financial limit.
Time-outs and self-exclusion
A time-out can provide a temporary break from gambling. Self-exclusion is a more substantial step that restricts access for a chosen period or until a further process is completed. If you request a break or self-exclusion, do not create another account or use another person’s account to continue gambling. Where Australian self-exclusion services or other support arrangements are available, you may also consider whether they are suitable for your circumstances.
Account controls are most effective when combined with practical steps outside the website. You may wish to remove saved payment details, use blocking software, ask your bank about available gambling transaction controls, and give a trusted person access to information about your limits. These measures can create additional time between an urge to gamble and any decision to deposit.
Support, age and personal responsibility
If you are concerned about your gambling, speak with an independent gambling help service, a qualified counsellor, a financial counsellor or a healthcare professional in Australia. These services can provide confidential guidance about gambling behaviour, money concerns, relationships and emotional wellbeing. You do not need to wait until a problem becomes serious before asking for help.
You can also speak with someone you trust, such as a family member, friend or colleague. Explain what support would be useful, whether that means help with budgeting, encouragement to take a break or assistance with finding a professional service. If you are supporting someone else, avoid lending money to fund gambling and encourage them to access independent help.
Protecting young people
Gambling is only for people who meet the applicable legal age requirements. Minors must not access or use a gambling account. Keep your login details, payment methods and devices secure, and do not allow another person to use your account. Parents and carers may wish to use device controls, payment safeguards and age-appropriate conversations to reduce the risk of young people accessing gambling content.
Important reminders
- Gambling is not a reliable way to earn income or recover financial losses.
- There is no strategy that can guarantee a win in a game of chance.
- You are responsible for following applicable Australian laws and the rules that apply to your account.
- Never share your password or allow another person to gamble through your account.
- Responsible gaming tools should be used early, not only after serious harm has occurred.
- Taking a complete break from gambling is a positive and appropriate choice whenever you need one.
Responsible gaming is an ongoing process. Review your habits regularly and act promptly if gambling no longer feels affordable, controlled or enjoyable. By setting clear boundaries, taking breaks and seeking help when needed, you can make informed decisions about whether gambling has a suitable place in your life.